Privacy Policy

Last updated: March 2025

Urban Farmers ("we", "us", or "our") operates the website urbanfarmersstore.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

Information We Collect

When you place an order, we collect:

• Name, phone number, and email address
• Delivery address (building, area, pincode)
• Order details and payment confirmation (we do not store card details — payments are processed by Razorpay)

How We Use Your Information

• To process and deliver your orders
• To send order confirmations and delivery updates via email or WhatsApp
• To respond to your inquiries
• To improve our products and services

Payment Security

All payments are processed securely through Razorpay. We do not store your card, UPI, or net banking credentials. Razorpay is PCI DSS compliant.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Razorpay — for payment processing
• Resend — for transactional email delivery

Data Retention

We retain your order information for a period of 3 years for accounting and legal compliance purposes.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at urbanfarmers.varn@gmail.com.

Contact Us

Urban Farmers
Mumbai, Maharashtra, India
Email: urbanfarmers.varn@gmail.com
Phone: +91 93269 73387